Letter to our Customers

An Open Letter to our Customers

By Jacinda David, Owner, Just Bounce Trampoline

Dear Customers,

We are receiving queries from some of you, asking what we are doing now that COVID-19 has been upgraded by the World Health Organization to the classification of Pandemic.  I am writing this to you today, to outline our plans.

First, I want to share that what I think is most important for us in this situation is to do is to take a Deep Breath and think about our actions carefully going forward.  I want to be clear that we are considering our moral and ethical obligations to the greater community.  We are also considering what example we are setting for our children in the face of a threat.  I would like to demonstrate to our children that we are acting with reason, rationality and open-mindedness.  I am worried that what our children are seeing is panic that is reactionary and self-interested.  Let’s not use speculation, instead let’s meet this challenge together, with compassion, patience and facts.

Our Just Bounce Trampoline Club senior staff team has met and shared thoughts on what we as an organization are doing going forward.

Since Saturday we have already been taking the following additional actions:

  • daily disinfecting of surfaces, especially door handles, railings and mats
  • asking our staff to wash hands with soap before and after every class
  • offering make-up classes so our participants can stay home if they are sick
  • asking staff to stay home if they are unwell

In addition, we are implementing the following:

  • requiring that athletes and coaches do NOT share water bottles
  • requiring participants to wash hands upon arrival in the facility

We will NOT at this time be suspending any of our programs.  We are planning to go forward with Trampoline Lessons, Competitive Team Training, March Break Day Camp and our Interclub Invitational on Sunday March 15th in the Toronto location.  These are all considered small gatherings of 100 people or less and are considered low risk at this time.

We will continue to monitor the messages from The Public Health Agency of Canada and the local authorities, and update our membership as needed.

Let’s continue to enjoy success through our sport!

Warm Regards,

Jacinda David
Just Bounce Trampoline Club
Toronto & Newmarket Trampoline Training Centres!


Jacinda and Stephen David, Owners, Just Bounce TrampolineABOUT THE AUTHOR:

Stephen and Jacinda have been working as a successful duo since Just Bounce Trampoline Club opened its doors in 2004.  They love to share the adventure that is trampoline with recreational and competitive athletes alike.  They have coached several athletes to National Championship titles and International medals at Pan American Championships and World Age Group Championships in both Double Mini Trampoline and Individual Trampoline.