FAQ & CLUB POLICIES

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FAQ's

We know your camper will have the BEST time ever at Just Bounce Trampoline Club when they attend any of our fun-packed camps! Jumping, bouncing, arts, crafts, will make every day the BEST. DAY. EVER!

What should I wear?

  • Athletic clothing such as T-shirts & shorts or leotards is required

  • Shirts should be form-fitting and long enough to be tucked in

  • Baggy clothing is unsafe for our sport and not permitted in the gymnasium

  • No jeans, buttons, zippers or hooded sweaters should be worn, as they may damage the trampolines and/or cause injury to the participant

  • Athletes may wear socks or go barefoot

  • No jewelry with the exception of small stud earrings is allowed to be worn by the participant

  • Long hair must be tied back upon entering the gymnasium

What are the benefits of trampoline?

Participation in trampoline helps increase body awareness and muscular endurance! It is a great workout for the entire body, especially your “core” which are your stomach and back muscles. Check out our blog on the 17 Benefits of Trampoline Exercise

Is trampolining safe?

Trampoline as an activity is safe provided that athletes participate in structured classes with certified coaches. Here at Just Bounce Trampoline Club Inc. our staff is continually updating their knowledge of the safest progressions and teaching techniques in order to provide our clients with the lowest possible risk of injury within our fun and safe environment.

Will trampolining help me lose weight?

Absolutely! A trampoline work out burns up to 600 calories per hour!

Can a child with special needs take part in our programs?

To ensure the safety of all participants in our programs, we do require advance notice of a child attending one of our programs if he or she has special needs. If a participant has special needs, we will require a parent or worker to assist during the program. Those who wish to participate in our Instructional Classes or Day Camps will need to contact us prior to registration. Click here for more information. We do have the right to refuse participants with special needs if we do not feel that we can provide them a positive and safe experience. We will exercise this right if we are not properly notified in advance and are unable to provide additional staffing. As a result, registration will only be accepted after a meeting with the Recreational Program Coordinator. The more prepared we are, the better the experience for you and your family!

Is it possible to make up for missed classes?

Make-Up Opportunities for Session Classes: A maximum of one missed class per month may be made up during one of our Pay-As-You-Go Class times.  Make-up classes must be used within 30 days of the absence, are subject to availability and arrangements must be made ahead of time with the office. Make-up opportunities are not available for any other Just Bounce programs.

CLUB POLICIES

All participants must have a completed form and signed waiver to enter the trampoline area

Space is limited. Ratios based on Safety Standards that ensure each participant has the opportunity to learn effectively within a fun and safe environment

Registration may be received in person, by mail, e-mail, fax or through our online registration system

Registrations are first come, first served

$25 fee for all returned cheques

Session Classes Discounts:

Family Discount – Each additional family member within the same household will receive a 5% discount off of their monthly fee.

Double Dose Discount – The second and each subsequent class that a single participant registers for will receive a 5% discount off of their monthly fee

Session Classes Make-up Opportunities: A maximum of one missed class per month may be made up during one of our Pay-As-You-Go Class times. Make-up classes must be used within 30 days of the absence, are subject to availability and arrangements must be made ahead of time with the office. Make-up opportunities are not available for any other Just Bounce programs.

Mid-session registrations will be accepted at a pro-rated fee, provided that space is available

Memberships are non-transferable and may not be shared. The participant that is registered is the only one who may enter the class. No exceptions. Just Bounce reserves the right to cancel and refund the unused portion of the registration fee at any time

Just Bounce reserves the right to cancel programs, merge classes or request a participant change their selection if there is insufficient enrollment in a program

Programs may be cancelled due to weather conditions or unforeseen circumstances

Just Bounce welcomes any participant with physical and/or developmental disabilities to participate in our Just Bounce experience. Those who wish to participate will need to contact us prior to registration. Click here for more information

All athletes must participate in warm-up if they wish to take part in the rest of the class

No food or gum – Water bottles are permitted!

Participants are to wait in the lobby until their coach calls them into the gym at the start of their program

Only registered participants allowed in the gym. Friends and parents may watch from the viewing area

Athlete Behaviour Policy

We have a responsibility to ensure all of our athletes are in a safe environment. We expect our athletes’ behaviour to be up to our standards; this includes but is not limited to being respectful to the coach and other athletes, listening to directions, following the gym rules, and no unsolicited or harmful physical contact. If these standards are not being met we have a 3 strike rule. This will come into effect after the coach has talked to the child about their behaviour, let them know how they can correct it and if it is not corrected the following steps will occur:

Step 1: INFORM

The parent’s will be verbally informed by either the coach or supervisor of the specific behaviour and what the coach did to correct it and that it is expected to stop by the next class; the supervisor will be responsible for documenting this in the Notes section of the athlete’s customer file.

Step 2: WARN

If the specific troublesome behaviour continues the parents will be notified a second time in writing, by the office, that if the behaviour continues their child will be asked to leave our programs until it can be corrected; this will again be noted in the customer’s file

Step 3: WITHDRAW

If the specific behaviour continues still; a senior staff member will contact the parent’s to let them know that effective immediately their child is no longer welcome at our facility and a refund will be issued as per our standard refund policy ($10 admin fee)

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