Those who wish to participate in our Instructional Classes are encouraged to contact our partner organization Reach for the Rainbow for further information at 416-503-0088 ext. 114 or online at www.reachfortherainbow.ca
Reach for the Rainbow provides a unique program that allows children with physical and/or developmental disabilities to participate in recreational programs throughout Ontario. They provide training for program staff, consultation with parents and participants and support each child’s experience!
We do have the right to refuse participants with special needs if we do not feel that we can provide them a positive and safe experience. We will exercise this right if we are not properly notified in advance and are unable to provide additional staffing. As a result, registration will only be accepted through Reach for the Rainbow. The more prepared we are, the better the experience for you and your family!
For more information visit our Tramploine Safety Section of this web site.
Refunds, less a $10 administration fee, will ONLY be issued upon receipt of a doctor written medical note. Notice in writing must be received by the office prior to the day you wish to receive refund for. Otherwise, a credit may be issued for the camp if we are notified at least 14 days prior to your scheduled camp date.
Instructional Class Refund Policy
14 days notice must be given to withdraw from a class. An administration fee of $10 will be deducted from all refunds. Refunds required for medical purposes will be issued immediately upon receipt of a doctor written medical note minus the $10 administration fee.
Step 1: INFORM
The parent’s will be verbally informed by either the coach or supervisor of the specific behaviour and what the coach did to correct it and that it is expected to stop by the next class; the supervisor will be responsible for documenting this in the Notes section of the athlete’s customer file.
Step 2: WARN
If the specific troublesome behaviour continues the parents will be notified a second time in writing, by the office, that if the behaviour continues their child will be asked to leave our programs until it can be corrected; this will again be noted in the customer’s file
Step 3: WITHDRAW
If the specific behaviour continues still; a senior staff member will contact the parent’s to let them know that effective immediately their child is no longer welcome at our facility and a refund will be issued as per our standard refund policy ($10 admin fee)